Privacy Policy
Last Updated: May 19, 2025
Introduction
At Sitemonki ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sitemonki.com, use our services, or communicate with us.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree, please do not access or use our services.
Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, and company name when you contact us or sign up for our services
- Billing information when you purchase our services
- Information you provide when submitting support tickets or communicating with our team
Technical Information
- IP address, browser type, operating system, and device information
- Pages visited, time spent on pages, links clicked, and other browsing behavior
- Cookies and similar tracking technologies (see our Cookie Policy section)
Website and Server Information
- When you use our tools or services, we may collect information about your websites or servers to provide the requested services
- This may include domain names, SSL certificate details, DNS records, or other technical information necessary to perform our services
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send technical notices, updates, security alerts, and support messages
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, prevent, and address technical issues
- Personalize your experience and provide content or features that match your profile and interests
Sharing Your Information
We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- To comply with legal obligations, such as responding to court orders or legal process
- To protect our rights, property, or safety, and that of our users or others
- In connection with a business transaction, such as a merger, sale of assets, or acquisition
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookie Policy
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use the following types of cookies:
- Essential Cookies: Necessary for the website to function properly
- Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website
- Functionality Cookies: Enable us to personalize content for you
- Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify inaccurate personal information
- The right to request deletion of your personal information
- The right to restrict processing of your personal information
- The right to data portability
- The right to object to processing of your personal information
To exercise these rights, please contact us at privacy@sitemonki.com.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@sitemonki.com
Address: [Your Company Address]
Phone: +256787624334