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Contact Us

Get in Touch

Have a question or need help with your website or server? Our team of experts is ready to assist you. Fill out the form, and we'll get back to you as soon as possible.

Email Us

For general inquiries:

support@sitemonki.com

Live Chat

For immediate assistance:

Start a WhatsApp chat

Call Us

For urgent matters:

+256 787 624 334

Hours of Operation

24/7 Support Available
Regular office hours: Monday-Friday, 9am-6pm EAT

Frequently Asked Questions

How quickly will you respond to my inquiry?

We typically respond to all inquiries within 2-4 hours during business hours. For urgent issues, we aim to respond within 30 minutes.

Do you offer emergency support?

Yes, we provide 24/7 emergency support for critical issues. Contact us via phone or WhatsApp for immediate assistance.

What information should I include in my message?

Please include details about your website, the specific issues you're experiencing, and any relevant error messages to help us assist you more effectively.

Do you offer free consultations?

Yes, we offer a free 15-minute consultation to discuss your needs and determine how we can best help you with your website or server issues.